This merchant's return policy depends on whether the item was fulfilled by Amazon.com or directly from the Webstore merchant.
If the item was fulfilled by Amazon:
Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.
Instructions on how to return items:
1. Visit the return center HERE to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package
You will receive email confirmation when the refund is processed
If the item was fulfilled by the merchant: MERCHANT:
Return Policy
Lizatards takes great pride in making each leotard with the upmost care. If for some reason you need to return or exchange an item, please follow the instructions below. We guarantee satisfaction.
Returns:
Lizatards will refund the full purchased amount, EXCLUDING shipping and handling, on any UNWORN and unused item, with the original Lizatards tag intact, within 30 days of purchase. You will be responsible for return shipping and handling to return the item to Lizatards. We highly recommend insuring and tracking any returns made to us as we can not grant refunds on items not received by Lizatards. You MUST contact Lizatards via email PRIOR to sending your return items to us. Please include a copy of your packing slip.
Exchanges:
Lizatards will exchange any unworn and unused item, with the Lizatards tag still attached. You are responsible for return shipping and may be responsible for shipment of the new item back to you at the sole discretion of Lizatards. Please include a copy of your packing slip.
Terms:
Lizatards will only grant refunds if the item is returned within 30 days of receipt. You must contact Lizatards via email before sending your anything back to us. All returns MUST be in their original UNWORN condition and all original Lizatards tags attached. The purchaser will be responsible for ALL shipping and handling charges for any returned items. For orders placed with Free Shipping(because the order total was over $75), if you return all or any part of an order and your total no longer equals or excedes $75, the standard shipping charges will be subtracted from the refund issued. Please include a copy of your packing slip.
Please ship your item securely back to:
Lizatards
2240 Encinitas Blvd. #D-161
Encinitas, CA 92024
